The second-hand marketplace Members Express Frustration Regarding Size Updates
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
The popular resale platform has updated its sizing categories for women's and children's clothes without notifying every member regarding the update.
Online Platforms Reaction
Numerous buyers and vendors have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to check their listings and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - like an L measurement used to be a 12 but currently displays as UK 16-18.
User Stories
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, said garments she listed with size 14 tags were displaying on the service as measurements 20-22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she explained.
Required Changes
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options following member complaints.
